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Other literature type . 2026
License: CC BY
Data sources: Datacite
ZENODO
Other literature type . 2026
License: CC BY
Data sources: Datacite
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An Empirical Examination of Service Attributes and Dynamic Packaging in Driving Consumer Loyalty: The Mediating Effect of Perceived Value in Egyptian Airlines

Authors: Yasmine Ahmed Eltahan;

An Empirical Examination of Service Attributes and Dynamic Packaging in Driving Consumer Loyalty: The Mediating Effect of Perceived Value in Egyptian Airlines

Abstract

https://www.abrj.org/Impact Factor 2.30 An Empirical Examination of Service Attributes and Dynamic Packaging in Driving Consumer Loyalty: The Mediating Effect of Perceived Value in Egyptian Airlines Author Details: Yasmine Ahmed Eltahan ESLSCA University, Giza, Egypt E-mail:Yamine.eltahan20bg@eslsca.edu.eg Abstract This study explains the antecedents of service attributes (Level of Service- Price of Service- Cost of Service) on consumer loyalty in the aviation industry, focusing on perceived value as a mediator and dynamic packaging as independent variable strengthen the whole relationship, as well as the impact of introducing new services on customer loyalty through new entity called (XYZ). The research used SERVQUAL dimension to measure service attributes. The study applies a quantitative, survey- based approach targeting airline passengers in the Egyptian aviation industry. The study contributes theoretically through integrating service quality with online dynamic packaging as positively impact perceived value and indirectly consumer loyalty in the aviation market also discussed the limitations and suggestion for future research Keywords: Empirical Examination, Service Attributes, Dynamic Packaging, Consumer Loyalty,Egyptian Airlines

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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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