Powered by OpenAIRE graph
Found an issue? Give us feedback
ZENODOarrow_drop_down
ZENODO
Article . 2026
License: CC BY
Data sources: Datacite
ZENODO
Article . 2026
License: CC BY
Data sources: Datacite
versions View all 2 versions
addClaim

Effect of Remote Work on Employee Engagement: A Case of Weza Care Solutions, Kenya

Authors: Ogembo Stephen Otieno; Dr. Ng'ong'a Aketch;

Effect of Remote Work on Employee Engagement: A Case of Weza Care Solutions, Kenya

Abstract

Abstract: The widespread global shift to remote work has significantly transformed organizational structures, prompting an essential evaluation of its effects on employee engagement, a key element of organizational effectiveness. This research was conducted at Weza Care Solutions in Kenya and focused on how remote work setting, internal communication approaches, existing organizational culture and the quality of management support together affect employee engagement. Grounded in the Social Exchange Theory and the Job Demands-Resources Model, the study utilized a descriptive and correlational case study design. Primary data was gathered through a structured questionnaire distributed to all remote employees of Weza Care Solutions. Data analysis incorporated both descriptive and inferential statistics, employing Pearson correlation and multiple regression, along with thematic analysis of qualitative feedback. Findings revealed a significant correlation between remote working environment and employee engagement, where (r=0.770; p-value =0.000). The results show that communication of the Weza Care Solutions have a significant impact on employee engagement (r=0.863; p-value =0.000). It further indicates significant correlation between organizational culture and employee engagement, where (r=0.871; p-value =0.000). The study's results show that the management support have a significant impact on employee engagement (r=0.841; p-value =0.000). The study recommends the introduction of clear remote work policy that defines communication expectations, working hours, and feedback timelines. There is also a need to adopt and enforce the use of a unified digital platform across all departments to streamline collaboration and reduce operational fragmentation. Keywords: Remote work, Organizational Structures, Employee Engagement, Weza Care Solutions, Organizational Effectiveness, Organizational Culture. Title: Effect of Remote Work on Employee Engagement: A Case of Weza Care Solutions, Kenya Author: Ogembo Stephen Otieno, Dr. Ng’ong’a Aketch International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Vol. 13, Issue 2, October 2025 - March 2026 Page No: 534-553 Research Publish Journals Website: www.researchpublish.com Published Date: 25-February-2026 DOI: https://doi.org/10.5281/zenodo.18771067 Paper Download Link (Source) https://www.researchpublish.com/papers/effect-of-remote-work-on-employee-engagement-a-case-of-weza-care-solutions-kenya

Keywords

Weza Care Solutions, Organizational Effectiveness, Organizational Structures, Organizational Culture, Remote work, Employee Engagement

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Upload OA version
Are you the author of this publication? Upload your Open Access version to Zenodo!
It’s fast and easy, just two clicks!