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ZENODO
Preprint . 2026
License: CC BY
Data sources: ZENODO
ZENODO
Preprint . 2026
License: CC BY
Data sources: Datacite
ZENODO
Preprint . 2026
License: CC BY
Data sources: Datacite
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Measuring Team Adaptability: A Conversational Behavior Model for the Workplace

Authors: Del-Bosque-Trevino, Jorge;

Measuring Team Adaptability: A Conversational Behavior Model for the Workplace

Abstract

Adaptability and flexibility are consistently identified as critical competencies for effective teamwork, yet measuring them in practice remains a significant challenge. This article introduces a six-dimension model for classifying conversational behaviors that signal team adaptability, grounded in peer-reviewed research in organizational behavior and work psychology, and informed by the author's prior work on modeling conversational behaviors in instructional dialogue. The model identifies observable verbal indicators across six dimensions: Problem-Solving & Strategy Adjustment, Flexibility in Roles & Responsibilities, Resource & Time Management, Emotional & Stress Management, Anticipation & Contingency Planning, and Reevaluation & Reframing. Each dimension is mapped to established theoretical frameworks, including Burke et al.'s (2006) four-phase model of adaptive team performance, Marks et al.'s (2001) temporally based taxonomy of team processes, and Pulakos et al.'s (2000) eight-dimension taxonomy of adaptive performance. The framework offers a practical, research-grounded approach for observing and assessing team adaptability as it occurs in the flow of workplace meetings.

Keywords

adaptive performance, Artificial intelligence, team processes, dialogue acts, conversational behavior, shared mental models, Psychological Safety, team adaptability, Psychological Safety/psychology, annotation schema, organizational behaviour, conversational ai

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    popularity
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    influence
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average