This article presents a comprehensive analysis of the theoretical and practical aspects of implementing and developing services in the tax system based on modern information and communication technologies. The types and functional capabilities of interactive tax services are examined, their institutional role in the tax administration system is highlighted, and the impact of digitizing tax processes on increasing tax collection and ensuring the stability of the state budget is evaluated. The study substantiates that the use of digital platforms and electronic services contributes to enhancing transparency in tax relations, reducing administrative costs, and minimizing risks associated with human factors. Special attention is paid to ensuring information security in the tax sphere and establishing a paperless document management system.