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Other literature type . 2026
License: CC BY
Data sources: Datacite
ZENODO
Other literature type . 2026
License: CC BY
Data sources: Datacite
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Supply Chain-Performance Management Integration in Total Facilities Operation & Maintenance (KPI Driven Excellence for TFM – O&M)

Authors: Dr. Sajesh Kumar C P;

Supply Chain-Performance Management Integration in Total Facilities Operation & Maintenance (KPI Driven Excellence for TFM – O&M)

Abstract

Total Facilities Management (TFM) organizations increasingly depend on end-to-end supply chains and data-rich performance systems to deliver reliable, safe, and sustainable operations. This conceptual manuscript proposes an integrated framework—TFM-SCPA (Supply Chain–Performance Alignment) that links strategic intent, supply-chain design, and KPI governance across strategic, tactical, and operational levels. Building on industry practice from India, the GCC, and Western markets, and reflecting lessons from COVID-19 disruptions, the paper articulates a KPI architecture, a resilience toolkit, and a pragmatic 12-month implementation roadmap. It was developed with testable propositions for future empirical research and provide a managerial playbook for O&M leaders seeking measurable, auditable value creation in availability, lifecycle cost, user experience, and sustainability.

Keywords

Facilities Management; O&M; KPIs; Balanced Scorecard; Supply Chain; Resilience; GCC; Saudi Arabia; ISO 41001; Asset Management

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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