
Abstract In the developing landscape of Nepal’s public sector, Higher Education Institutions (HEIs) often face challenges regarding administrative fragmentation and fiscal opacity. While Educational Management Information Systems (EMIS) are increasingly deployed as a technical solution, their efficacy depends on the integration of technical architecture with institutional policy. This article evaluates the development and implementation of comprehensive EMIS modules at the Institute of Engineering (IOE), Thapathali Campus, and financial systems at Saraswati Campus. By applying a socio-technical lens, the paper argues that digital institutionalization through standardized operating procedures (SOPs) is critical for achieving measurable public accountability and administrative efficiency. Key Highlights: Evaluation of EMIS integration in Nepal’s public higher education. Application of Socio-Technical Systems (STS) Theory to public sector digitalization. Analysis of "SMART" governance (Simple, Moral, Accountable, Responsive, and Transparent) in low-resource settings. Foundational evidence for the development of a South Asian Digital Maturity Model.
Public Accountability, FOS: Computer and information sciences, Socio-Technical Theory, ICT4D, Nepal, SMART Governance, EMIS, Digital Maturity Model, Higher Education, Information Systems
Public Accountability, FOS: Computer and information sciences, Socio-Technical Theory, ICT4D, Nepal, SMART Governance, EMIS, Digital Maturity Model, Higher Education, Information Systems
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