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ZENODO
Article . 2026
License: CC BY
Data sources: ZENODO
ZENODO
Article . 2026
License: CC BY
Data sources: Datacite
ZENODO
Article . 2026
License: CC BY
Data sources: Datacite
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TECHNOLOGY-DRIVEN VISITOR MANAGEMENT SYSTEMS FOR ENHANCING MUSEUM EXPERIENCE AND PERFORMANCE

Authors: Ibroximova Aziza Abbasovna;

TECHNOLOGY-DRIVEN VISITOR MANAGEMENT SYSTEMS FOR ENHANCING MUSEUM EXPERIENCE AND PERFORMANCE

Abstract

The continuous growth of visitor numbers and rising expectations have made effective visitor managementa key priority for contemporary museums. Conventional manual management systems offer limited insights into visitorbehavior and lack the efficiency required in modern museum environments. This study explores digital visitor managementsolutions, with a particular focus on indoor tracking technologies and personalized content delivery systems.Through the analysis of E-VIMS, the MELTOPENLAB framework, and a smart badge–based system developed by RosenIvanov, the research demonstrates that the application of technologies such as RFID, Bluetooth, Wi-Fi, and smart badgessignificantly improves data accuracy, operational efficiency, and overall visitor engagement. While certain challengesrelated to system usability and data privacy require careful consideration, the findings indicate a strong potential fortechnology-driven visitor management systems to enhance museum experiences and support sustainable and datainformedmuseum operations.

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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green