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Article . 2025
License: CC BY NC
Data sources: ZENODO
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Article . 2025
License: CC BY NC
Data sources: Datacite
ZENODO
Article . 2025
License: CC BY NC
Data sources: Datacite
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Design and Implementation of an Integrated Quality Management System using SAP QM

Authors: Kesava Immidi; Kalpak Chaudhari; Shirish Mane;

Design and Implementation of an Integrated Quality Management System using SAP QM

Abstract

This paper presents the design and implementation of an Integrated Quality Man- agement System (IQMS) leveraging the SAP Quality Management (QM) module. The objective was to establish a centralized, automated, and analytics-driven framework for managing quality processes across procurement, production, and maintenance. Prior to implementation, the organization faced challenges including inconsistent inspection meth- ods, delayed defect resolution, limited audit traceability, and absence of real-time insights. The proposed solution integrates SAP QM capabilities such as quality planning, au- tomated inspections, defect management, and audit standardization into a unified frame- work. Real-time dashboards and reporting tools provide actionable insights that support proactive decision-making. Results indicate improvements in inspection accuracy, defect resolution speed, audit compliance, and organizational responsiveness. The system also fostered accountability and continuous improvement, demonstrating that SAP QM can evolve from a compliance-focused tool into a strategic enabler of operational excellence.

Keywords

SAP QM, Audit Automation, Integrated Quality Management System, Defect Management

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    influence
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green