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https://dx.doi.org/10.48550/ar...
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Psychological Factors Influencing University Students Trust in AI-Based Learning Assistants

Authors: Dagtekin, Ezgi; ERKALKAN, ERCAN;

Psychological Factors Influencing University Students Trust in AI-Based Learning Assistants

Abstract

Artificial intelligence (AI) based learning assistants and chatbots are increasingly integrated into higher education. While these tools are often evaluated in terms of technical performance, their successful and ethical use also depends on psychological factors such as trust, perceived risk, technology anxiety, and students general attitudes toward AI. This paper adopts a psychology oriented perspective to examine how university students form trust in AI based learning assistants. Drawing on recent literature in mental health, human AI interaction, and trust in automation, we propose a conceptual framework that organizes psychological predictors of trust into four groups: cognitive appraisals, affective reactions, social relational factors, and contextual moderators. A narrative review approach synthesizes empirical findings and derives research questions and hypotheses for future studies. The paper highlights that trust in AI is a psychological process shaped by individual differences and learning environments, with practical implications for instructors, administrators, and designers of educational AI systems.

Conference paper. Appears in the Proceedings of the 2nd International Conference on Multidisciplinary Sciences and Technological Developments (ICMUSTED 2025), December 12 15, 2025, T\"urkiye

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Keywords

Human-Computer Interaction, FOS: Computer and information sciences, Artificial Intelligence, Educational Psychology, Computers and Society (cs.CY), Trust in AI, Learning Assistants, University Students, Computers and Society, Human-AI Interaction, Human-Computer Interaction (cs.HC)

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
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