
The rapid digital transformation of the banking sector has significantly increased exposure to cyber threats, requiring a high level of cybersecurity skills and competencies among bank employees. This article proposes a comprehensive model aimed at improving cybersecurity competencies through a multi-level training framework, continuous monitoring, and performance-based assessment. The model integrates theoretical knowledge, practical simulations, risk-based learning modules, and behaviour-focused training to strengthen staff awareness, incident-response capabilities, and compliance with regulatory standards. The study highlights the necessity of building a cybersecurity culture within banks, utilizing modern digital tools, and establishing a standardized competency framework aligned with international best practices. The proposed approach enhances the preparedness of employees to detect, prevent, and respond to cyber incidents, ultimately increasing overall resilience and operational security in banking institutions.
Cybersecurity training; banking sector; competency model; employee skills development; cyber risk management; digital security awareness; phishing simulation; incident response; regulatory compliance
Cybersecurity training; banking sector; competency model; employee skills development; cyber risk management; digital security awareness; phishing simulation; incident response; regulatory compliance
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