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World Journal of Advanced Research and Reviews
Article . 2025 . Peer-reviewed
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ZENODO
Article . 2025
License: CC BY
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ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
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Artificial Intelligence for Inclusive Innovation: Investigating how AI-driven information systems can democratize access to opportunities in underserved communities

Authors: Ezenwa, Chidinma Lydia;

Artificial Intelligence for Inclusive Innovation: Investigating how AI-driven information systems can democratize access to opportunities in underserved communities

Abstract

Artificial Intelligence (AI) is transforming global systems, yet its benefits often bypass underserved communities. This study investigates how AI-driven information systems can democratize access to finance, healthcare, and education, three sectors central to human development. Using a mixed-methods approach combining focus group discussions, key informant interviews, surveys, and literature review the research highlights both opportunities and risks. Evidence shows that AI can expand financial inclusion through alternative credit scoring, enhance healthcare via diagnostic and predictive tools, and personalize education through adaptive learning systems. However, barriers such as infrastructural gaps, algorithmic bias, privacy risks, and low digital literacy threaten to reinforce exclusion. The study concludes that inclusivity in AI is not automatic but requires intentional design, robust governance, digital literacy, and multi-stakeholder collaboration. It positions inclusive AI as essential for equitable innovation and sustainable development.

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Keywords

FOS: Computer and information sciences, Artificial Intelligence, Inclusive Innovation, Underserved Communities, Information Systems, Digital Equity

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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green
gold