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ZENODO
Article . 2021
License: CC BY
Data sources: ZENODO
ZENODO
Article . 2021
License: CC BY
Data sources: Datacite
ZENODO
Article . 2021
License: CC BY
Data sources: Datacite
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Intelligent Loan Processing: Streaming, Explainability, and Customer 360 Platforms in Modern Banking

Authors: Sudhir Vishnubhatla;

Intelligent Loan Processing: Streaming, Explainability, and Customer 360 Platforms in Modern Banking

Abstract

The banking sector has long depended on manual, labor-intensive processes for loan origination, underwriting, and regulatory validation, which limited speed, scalability, and consistency. As digital documentation volumes surged in the late 2010s and compliance requirements tightened across global jurisdictions, these manual methods became increasingly unsustainable, creating bottlenecks and audit vulnerabilities. In response, banks began embracing advanced big-data streaming frameworks that support continuous data ingestion, intelligent document processing technologies capable of extracting structured insights from unstructured content, and explainable AI models that ensure transparent decision-making. These innovations collectively transformed loan processing pipelines from fragmented, rule-based systems into unified, AI-native architectures capable of automating every step from data capture to final credit decisioning processes. Real-time processing, embedded explainability, and integrated MLOps governance, combined with Customer 360 data unification, now allow institutions to deliver faster loan approvals while maintaining traceability, fairness, and regulatory compliance.

Keywords

Credit Scoring, Kafka, SHAP, Explainable AI, Dataflow, Intelligent Loan Processing, AI in Banking

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green