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Article . 2025
License: CC BY
Data sources: ZENODO
ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
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Sentiment Analysis via Large Language Models for Real-Time Employee Engagement Monitoring: Opportunities and Ethical Considerations

Authors: SHANKAR RAMAN R AND ABEL JOPAUL V. P.;

Sentiment Analysis via Large Language Models for Real-Time Employee Engagement Monitoring: Opportunities and Ethical Considerations

Abstract

ABSTRACT Employee disengagement poses significant organizational costs, yet traditional assessment methods remain reactive and infrequent. This study investigates the application of large language models (LLMs) for real-time sentiment analysis of employee communications to enable proactive engagement monitoring. We fine-tuned GPT-3.5 and LLaMA-2 variants on 10,000 anonymized, crowdsourced workplace communication samples, evaluating performance against baseline sentiment classifiers. Results demonstrated 85.3% accuracy (F1-score: 0.83) in detecting disengagement signals, with false positive rates below 8%. The models identified burnout indicators 20% faster than lexicon-based approaches and exhibited 15% improvement in multilingual equity metrics. Findings suggest LLMs can augment HR analytics through nuanced emotional tone detection in asynchronous communications. However, deployment necessitates robust ethical frameworks addressing privacy preservation, algorithmic transparency, and consent mechanisms. This research contributes methodological insights for integrating LLMs into human capital management while establishing guardrails against surveillance overreach, proposing federated learning architectures and opt-in monitoring protocols as practical safeguards. Keywords: sentiment analysis, large language models, employee engagement, workplace analytics, organizational ethics

Keywords

sentiment analysis, large language models, employee engagement, workplace analytics, organizational ethics

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green