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STUDY ON INFLUENCE OF DIGITAL MARKETING ON CUSTOMER PURCHASE BEHAVIOUR

Authors: M. Deviroshini, Dr. S. Muthumani, Sam Bodunrin;

STUDY ON INFLUENCE OF DIGITAL MARKETING ON CUSTOMER PURCHASE BEHAVIOUR

Abstract

In the modern business landscape, digital marketing has emerged as a crucial tool for influencing customer purchase behavior. This study examines the impact of various digital marketing channels—such as social media marketing, search engine optimization, email campaigns, and online advertisements—on consumer decision-making processes. The research aims to identify how factors like online engagement, personalized content, digital trust, and brand visibility affect customers’ awareness, interest, and purchasing intentions. Using a combination of quantitative surveys and qualitative interviews, the study explores the relationship between digital marketing strategies and consumer responses across different demographic groups. The findings indicate that effective digital marketing not only enhances brand recognition but also significantly shapes purchase decisions through targeted communication and interactive platforms. The study concludes that businesses adopting data-driven digital marketing approaches can achieve stronger customer relationships and improved sales performance.

Keywords

Digital Marketing, Customer Purchase Behavior, Social Media, Online Advertising, Consumer Decision-Making, Brand Engagement

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citations
The total number of citations received by all articles of the researcher of interest.
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green