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Conference object . 2025
License: CC BY
Data sources: ZENODO
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Article . 2025
License: CC BY
Data sources: Datacite
ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
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POLICY & MODERNIZATION FOCUS (FOR WORLD BANK / ADB / OECD-TYPE EVENTS)

Authors: Sarvar Maxmudov;

POLICY & MODERNIZATION FOCUS (FOR WORLD BANK / ADB / OECD-TYPE EVENTS)

Abstract

Digital transformation has become a cornerstone of modern fiscal governance, reshaping how governments collect, manage, and monitor public revenues in ways that affect efficiency, equity, and trust. This study investigates how the digitalization of fiscal administration influences tax compliance, administrative costs, and transparency in emerging economies, using a comparative analysis of Uzbekistan, Kazakhstan, and Indonesia (2018-2024). We integrate descriptive statistics with a policy/process review of flagship platforms - E-Nalog and MyTax (Uzbekistan), E-Salyk (Kazakhstan), and DJP Online (Indonesia) - to quantify behavioral and institutional change. Results indicate that comprehensive E-tax adoption is associated with sizable compliance gains (≈17-22 percentage points), reductions in operational costs of up to ~40%, and measurable improvements in taxpayer satisfaction and perceived fairness, consistent with a “service + deterrence” model of compliance (simplified filing, real-time validation, analytics-driven audits). These effects are strongest when portals are interoperable with customs, banking, and social funds, enabling pre-filled returns, faster refunds, and risk-based case selection.

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    popularity
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average