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Article . 2025
License: CC BY
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ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
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Implementation of an Integrated Management System (IMS): What Lever for CSR in Moroccan Companies ?

Authors: RGUIG, Sofia; BACHISSE, Mohamed;

Implementation of an Integrated Management System (IMS): What Lever for CSR in Moroccan Companies ?

Abstract

Abstract : In a context marked by growing societal expectations, sustainable development and Corporate Social Responsibility (CSR) have become central issues in the business world. CSR, which emerged at the end of the 20th century, encourages companies to adopt socially responsible practices. However, its implementation varies and evolves, making it a complex and constantly changing field.This study focuses on how Moroccan companies can integrate a societal approach, highlighting the idea that implementing an Integrated Management System (Quality, Environment, Health & Safety) in accordance with standards can be a relevant and coherent way to realize CSR.The methodology is based on the use of secondary data (ISO surveys, CGEM statements, and annual reports of CSR-labeled companies), analyzed through a descriptive approach. This methodological framework allows the research to examine the Integrated Management System as a key element for establishing and structuring a societal approach.The results reveal nuanced dynamics. ISO 9001 overwhelmingly dominates the Moroccan certification landscape, while ISO 14001 and ISO 45001 remain weakly adopted. About 21% of CSR-labeled companies hold all three certifications (ISO 9001, 14001, and 45001), which serves as a proxy for potential integration rather than proof of a fully unified management system. with the majority limiting themselves to the quality system. The financial sector alone accounts for nearly half of CSR-labeled companies, confirming its central role in the diffusion of societal practices. These findings highlight a gradual but uneven integration of CSR principles through IMS in the Moroccan context, paving the way for further research into sector-specific characteristics and organizational drivers. Résumé : Dans un contexte marqué par des attentes sociétales croissantes, le développement durable et la Responsabilité Sociétale des Entreprises (RSE) sont devenus des enjeux centraux dans le monde des affaires. La RSE, apparue à la fin du 20ème siècle, encourage les entreprises à adopter des pratiques socialement responsables. Cependant, sa mise en œuvre varie et évolue, faisant de ce sujet un domaine complexe et en constante évolution. Cette étude se concentre sur la manière dont les entreprises marocaines peuvent intégrer une approche sociétale, en mettant en avant l’idée selon laquelle la mise en place d’un système de management intégré (Qualité, Environnement, Santé et Sécurité) conforme aux normes peut constituer une approche pertinente et cohérente pour concrétiser la RSE. La méthodologie mobilisée repose sur l’exploitation de données secondaires (enquêtes ISO, communiqués de la CGEM, rapports annuels des entreprises labellisées RSE), analysées selon une approche descriptive. Cette démarche permet d’examiner le rôle du système de management intégré comme levier pour instaurer et structurer une démarche sociétale. Les résultats révèlent des dynamiques nuancées. L’ISO 9001 domine largement le paysage marocain des certifications, tandis que l’ISO 14001 et l’ISO 45001 demeurent faiblement adoptées. Environ 21 % des entreprises labellisées RSE détiennent les trois certifications (ISO 9001, 14001 et 45001), ce qui constitue un indicateur d’un potentiel d’intégration plutôt qu’une preuve d’un système de management véritablement unifié, la majorité se limitant au système qualité. Le secteur financier concentre près de la moitié des entreprises labellisées RSE, confirmant son rôle central dans la diffusion des pratiques sociétales. Ces constats mettent en lumière une intégration progressive mais inégale des principes RSE à travers les SMI dans le contexte marocain, ouvrant la voie à des investigations complémentaires sur les spécificités sectorielles et les déterminants organisationnels.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
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