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ZENODO
Article . 2025
License: CC BY
Data sources: ZENODO
ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
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Emotional Intelligence and Artificial Intelligence: A Convergence of Human and Machine Capabilities

Authors: Kawade Ujjwala;

Emotional Intelligence and Artificial Intelligence: A Convergence of Human and Machine Capabilities

Abstract

Emotional Intelligence (EI) refers to the ability to recognize, understand, and regulate emotions in oneself and others. With the rapid evolution of Artificial Intelligence (AI), researchers are increasingly exploring the integration of EI into machines to make them more adaptive, empathetic, and effective in human-cantered applications. This paper examines the concept of emotional intelligence, its relationship with AI, and the emerging field of affective computing. It highlights practical applications in healthcare, education, customer service, and mental health support, while also discussing ethical, social, and technical challenges. Finally, the paper concludes with future directions for building emotionally intelligent AI systems.

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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green