Powered by OpenAIRE graph
Found an issue? Give us feedback
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/ World Journal of Adv...arrow_drop_down
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
World Journal of Advanced Research and Reviews
Article . 2025 . Peer-reviewed
Data sources: Crossref
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
ZENODO
Article . 2025
License: CC BY
Data sources: ZENODO
ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
versions View all 3 versions
addClaim

Generational differences in emotional intelligence in global human resource management

Authors: Rothschadl, Franz;

Generational differences in emotional intelligence in global human resource management

Abstract

In today's multigenerational workforce, Emotional Intelligence (EI) has emerged as a pivotal competency influencing collaboration, leadership, and overall organizational effectiveness. This paper explores how different generations—Baby Boomers, Generation X, Millennials, and Generation Z—understand, apply, and develop EI within professional environments. Drawing from psychological theories, organizational behavior studies, and contemporary research, this study highlights that EI is not a static trait but a generationally influenced skill set shaped by upbringing, cultural trends, and technological integration. Baby Boomers often demonstrate emotional regulation and resilience, valuing structure and hierarchy, while Generation Z tends to favor openness, inclusivity, and emotional expression. These generational distinctions affect how individuals engage with colleagues, manage stress, lead teams, and adapt to change. Understanding these intergenerational differences is essential for organizations seeking to foster emotional intelligence across all levels. As hybrid work models, global teams, and diversity initiatives become standard, aligning HR practices and leadership development with generational EI profiles becomes a strategic and human necessity. This study provides a foundation for future research on age-based emotional dynamics in leadership, remote work, and intercultural team management in the evolving global workplace.

Keywords

Emotional Intelligence (EI), Generational Differences, Multigenerational Workforce, Leadership Development, Organizational Effectiveness, Hybrid Work Models

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green
gold