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ZENODO
Journal . 2025
License: CC BY
Data sources: ZENODO
ZENODO
Journal . 2025
License: CC BY
Data sources: Datacite
ZENODO
Journal . 2025
License: CC BY
Data sources: Datacite
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Commerce Feeds vs AI Visibility: The Governance Gap in Agentic Shopping

Authors: de Rosen, Timothy;

Commerce Feeds vs AI Visibility: The Governance Gap in Agentic Shopping

Abstract

This white paper examines OpenAI’s Commerce Feed specification and its impact on e-commerce visibility in large language models (LLMs) such as ChatGPT. While feeds enable merchants to push structured product catalogs into AI assistants, compliance does not guarantee sustained presence or protection against substitution. Empirical audits under the AIVO Standard™ show that brands with validated feeds can lose 30–60% prompt-space visibility within 30 days, with competitors capturing abandoned slots. This volatility creates governance risk: boards relying on feed health alone may issue materially incomplete disclosures in financial and risk reporting. The paper introduces updates to the Prompt-Space Occupancy Score (PSOS™), including feed-backed checks, recency overlays, and closed-loop remediation verification. These innovations position PSOS as an audit-grade KPI for boards, CMOs, and digital commerce operators.

Keywords

ChatGPT, Audit Assurance, e-Commerce, OpenAI, Agentic Shopping, Governance Risk, AI Visibility Optimization, Commerce Feeds, Prompt-Space Occupancy Score (PSOS)

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    popularity
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green