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ZENODO
Article . 2025
License: CC BY
Data sources: ZENODO
ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
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The Influence of Interaction Quality, Physical Environment Quality, and Watching Experience on Rewatch Intention Through Watching Satisfaction At CGV Cinemas

Authors: Bening Dwita Kartikasari1*, Deasy Wulandari2, Mochammad Farid Afandi3;

The Influence of Interaction Quality, Physical Environment Quality, and Watching Experience on Rewatch Intention Through Watching Satisfaction At CGV Cinemas

Abstract

This research aims to identify the effect of interaction quality, physical environment quality and watching experience on rewatch intention through watching satisfaction at CGV cinemas. This research uses explanatory research. The sampling technique used in this study was non-probability sampling with purposive data collection. The research instrument used a questionnaire distributed in a hybrid manner with a sample of 100 respondents. The data analysis method used is Partial Least Square (PLS) with SmartPLS 4.0 software. The results of this study indicate that 1) interaction quality has a significant effect on watching satisfaction 2) physical environment quality has a significant effect on watching satisfaction 3) watching experience has a significant effect on watching satisfaction 4) interaction quality has no significant effect on rewatch intention 5) physical environment quality has no significant effect on rewatch intention 6) watching experience has no significant effect on rewatch intention 7) watching satisfaction has a significant effect on rewatch intentnion 8) interaction quality has a significant effect on rewatch intention through watching satisfaction 9) physical environment quality has a significant effect on rewatch intention through watching satisfaction 10) watching experience has a significant effect on rewatch intention through watxhing satisfaction.

Keywords

Interaction Quality; Physical Environment Quality; Rewatch Intention; Watching Experience; Watching Satisfaction

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green