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ZENODO
Article . 2025
License: CC BY
Data sources: ZENODO
ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
ZENODO
Article . 2025
License: CC BY
Data sources: Datacite
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Enhancing Workforce Morale and Organizational Communication through Sentiment Analysis in HR Feedback and Review Systems

Authors: Diana Ussher-Eke; Favour Ojochide Raphael; Onuh Matthew Ijiga; Joy Onma Enyejo;

Enhancing Workforce Morale and Organizational Communication through Sentiment Analysis in HR Feedback and Review Systems

Abstract

Abstract: In today’s data-driven workplace, employee sentiment has emerged as a critical indicator of organizational health. This paper examines how sentiment analysis, powered by natural language processing, can transform HR feedback and review systems into strategic tools for enhancing workforce morale and strengthening internal communication. By analyzing textual data from performance reviews, surveys, and open-ended feedback, organizations can uncover patterns in employee emotions, engagement, and satisfaction that often go unnoticed in traditional HR assessments. The study outlines key theoretical foundations linking emotional intelligence, motivation, and communication with sentiment analytics. It further explores practical applications such as early detection of dissatisfaction, personalized HR interventions, and leadership alignment with workforce mood trends. Ethical considerations, including data privacy and transparency, are also addressed. Ultimately, this paper presents sentiment analysis not just as a technological enhancement, but as a catalyst for building more responsive, empathetic, and communicative organizational cultures. Keywords: Workforce Morale, Organizational Communication, HR, Sentiment Analysis, Review Systems. Title: Enhancing Workforce Morale and Organizational Communication through Sentiment Analysis in HR Feedback and Review Systems Author: Diana Ussher-Eke, Favour Ojochide Raphael, Onuh Matthew Ijiga, Joy Onma Enyejo International Journal of Social Science and Humanities Research ISSN 2348-3156 (Print), ISSN 2348-3164 (online) Vol. 13, Issue 3, July 2025 - September 2025 Page No: 167-180 Research Publish Journals Website: www.researchpublish.com Published Date: 29-July-2025 DOI: https://doi.org/10.5281/zenodo.16568976 Paper Download Link (Source) https://www.researchpublish.com/papers/enhancing-workforce-morale-and-organizational-communication-through-sentiment-analysis-in-hr-feedback-and-review-systems

Keywords

Review Systems, Organizational Communication, HR, Sentiment Analysis, Workforce Morale

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green