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Other literature type . 2025
Data sources: ZENODO
ZENODO
Other literature type . 2025
Data sources: Datacite
ZENODO
Other literature type . 2025
Data sources: Datacite
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Developing Digital Skills in the Accommodation and Food Service Sector: Research Foundations for the Design of a Digital Skills Assessment Tool and Methodological Framework

Authors: Włoch, Renata; Śledziewska, Katarzyna; Łebkowska, Weronika; Klecha, Radosław; Paliński, Michał; Tłomak, Małgorzata; Zdrodowski, Daniel;

Developing Digital Skills in the Accommodation and Food Service Sector: Research Foundations for the Design of a Digital Skills Assessment Tool and Methodological Framework

Abstract

This report presents the research outputs of Work Package 3 of the Upskilling workers of SMEs with low Digital intensity (USMED) project, a Cooperation Partnership in the Vocational Education and Training (VET) co-funded by the Erasmus+ Programme of the European Union. The research work, conducted by the Digital Economy Lab of the University of Warrsaw, focuses on digital skills development in the accommodation and food sector, with the aim of supporting sector-specific upskilling efforts through evidence-based tools and methodologies. The report addresses three core objectives: To analyse digitalization trends within the accommodation and food sector. To identify digital skills gaps relevant to sectoral roles and functions. To develop a methodological framework and Digital Skills Assessment Tool (DSAT) tailored to the sector’s characteristics. The research applies a mixed-methods approach, combining: A literature review covering academic and policy sources, including national reviews from seven countries; Statistical analysis of sector-level data from Eurostat and national institutions; Text mining of 5,000 job advertisements using NLP techniques and the ESCO taxonomy; Focus group interviews with key stakeholders (students, teachers, workers, and managers). Findings from these components were synthesised to construct a methodological framework based on DigComp 2.2, supplemented by DigCompEdu, Digi-CVET, and Upskill with EdTech. This framework guided the design of DSAT, aligning competence assessment with real job roles, learning needs, and sectoral contexts. The report is organised into ten chapters, addressing sector-specific digital transformation, skills demand, institutional barriers, and methodological models. Each chapter concludes with an analysis of how the findings contribute to the design and content of DSAT and the supporting framework. The outputs are intended to support future training design, policy planning, and competence assessment initiatives in the accommodation and food sector.

This publication received funding from the European Union'’s Erasmus+ Programme (Grant Agreement No. 2024-1-IT01-KA220- VET-000257034). Views and opinions expressed are those of the authors only and do not necessarily reflect those of the European Union or the granting authority, Agenzia Nazionale Erasmus+ INAPP (Istituto nazionale per l'analisi delle politiche pubbliche). Neither the European Union nor the granting authority can be held responsible for them.

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Keywords

digcomp, workforce development, digcompedu, digital skills, digital transformation, SMEs, accommodation and food sector

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average