Private Sector banks adopt modern technology to provide banking facilities to customers. Public sector banks face difficulties to deliver banking services properly due to various factors such as poor infrastructure, inadequate knowledge of employees about modern technology, security threat etc. Many people avoid private sector banks due to high bank charges. Private sector banks have very few branch in villages as they provide banking facilities mostly to urban people. Many people rely on public sector banks more than private sector banks. The main objective of public sector banks is to develop the economy of the country. Public sector banks provide banking services to the rural masses. The work culture of private sector banks is very satisfactory. Many employees of public sector banks are not aware about advance technology. The work culture of public sector banks should be developed so that they can fulfill the expectations of customers. Customer satisfaction depends on various factors such as accessibility, cost, security etc. Banks emphasize on service quality to increase the level of customer satisfaction. Private sector banks provide better internet banking services to customers than public sector banks. The study is based on both primary and secondary data. In this paper, an attempt has been made to compare between public sector banks and private sector banks from various aspects.