This study aims to examine the fixed asset management information system in banks. In banking companies, fixed assets are not dominant, but nevertheless play an important role in supporting daily bank operations. This study uses a qualitative approach with a case study at XYZ Bank. This qualitative approach based on case studies allows for deeper and more specific observations of phenomena. Results of this study show that the old offline asset management information system caused inaccurate fixed asset information at XYZ Bank. Improvements to the old system were made not only to improve the accuracy of the information but also to respond to various changes in government regulations and accounting standards related to fixed assets that must be met by XYZ Bank as a company engaged in the banking sector. However, the new system that has begun operating still contains several shortcomings that need to be followed up immediately. It can be concluded that the process of improving information systems is dynamic and must be carried out continuously in accordance with developments in business environmental conditions.