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ZENODO
Article . 2025
Data sources: ZENODO
ZENODO
Article . 2025
Data sources: Datacite
ZENODO
Article . 2025
Data sources: Datacite
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Enhancing Alumni Interaction and Progress Tracking through Innovative Web-Mobile Solutions: A Case Study of Moshi Cooperative University (MoCU)

Authors: Samwel Katwale; Mwapashua Fujo;

Enhancing Alumni Interaction and Progress Tracking through Innovative Web-Mobile Solutions: A Case Study of Moshi Cooperative University (MoCU)

Abstract

This study presents the design, development, and evaluation of a web-mobile alumni engagement platform for Moshi Co-operative University (MoCU). Recognising the critical role of alumni in supporting institutional growth and fostering lifelong academic relationships, the research aimed to create an inclusive, user-centred digital solution to enhance interaction, track alumni progress, and improve institutional communication. A mixed-methods approach was employed, involving a pre-implementation questionnaire to gather requirements from 100 purposively selected alumni and post-implementation surveys to assess usability, adoption, and satisfaction. System development followed a User-Centred Design (UCD) framework integrated with iterative prototyping and stakeholder feedback loops. The platform featured tools such as alumni directories, job boards, mentorship channels, and event alerts, deployed on mobile and web channels to maximise accessibility. Results indicated strong platform adoption (75% frequent usage), high satisfaction (over 70% satisfied), and alignment between pre-identified alumni needs and implemented features. The system demonstrates the potential for ICT solutions to bridge alumni-institution gaps, especially in resource-constrained contexts. The study concludes with recommendations for sustainable engagement, scalability, and continuous system evaluation.

Related Organizations
Keywords

Progress Tracking in Higher Education, User-Centred Design (UCD), Web-Mobile Applications, Higher Education ICT Solutions, Digital Communication Platforms, Alumni Tracking Systems

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    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green