This short video summarises the key findings from the mHealth-Innovate research project on healthcare workers' informal use of mobile phones to support their work. This research is funded through a research grant from the Research Council of Norway (prosjektbanken.forskningsradet.no/en/project/FORISS/325476). The MHEALTH-INNNOVATE project is a partnership between Makerere University, Uganda; the Norwegian Institute of Public Health; Western Norway University of Applied Sciences; the Norwegian University of Science and Technology, University of Oslo, Johns Hopkins University; Health Information for All; and the World Health Organization.