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Article . 2024
License: CC BY NC
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Article . 2024
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Design Issues
Article . 2024 . Peer-reviewed
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Exploring the Potential of Off-the-Shelf Tools as Digital Probes: Appropriation of a Mobile Diary App

Authors: Aytaç, Aysun; Junginger, Sabine; Rogers, Jon;

Exploring the Potential of Off-the-Shelf Tools as Digital Probes: Appropriation of a Mobile Diary App

Abstract

Abstract When cultural probes emerged in 1999, they were, for the most part, crafted from physical, non-digital, materials used to explore people's lives through playful co-creation and ambiguity. They have since become an important method for design researchers to generate insights into user behavior. Today, there is a growing need for user research to involve remote alternatives, something that was very much amplified during the global COVID-19 pandemic. The ubiquity of smartphones has given researchers the potential to have a remote window into people's lives like never before. This raises questions about the probe-like qualities of smartphone apps from a design research perspective. What options are available to design researchers? What are their strengths and weaknesses? What criteria matter? How can we improve on them? We share what we learned while using a mobile diary app for a remote in-home study with 31 households. We discuss the limitations of the app we ended up using and identify the need for an easy-to-adapt, off-the-shelf digital probe suitable for design researchers. The results and findings are intended to encourage designers to work toward digital probes and provide guidance for those who depend on commercially available mobile dairy apps in the meantime.

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Switzerland
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green