
This article provides detailed information about the ISO 9001 standard and its application in the field of education. It analyzes how the main principles of the ISO 9001 quality management system—customer orientation, process-based management, and continuous improvement—can help enhance quality in educational institutions. The article also discusses the steps for implementing the standard in educational institutions, its advantages, and provides practical examples. This article is useful for professionals interested in applying international standards aimed at improving the quality of education.
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