This deliverable introduces an updated version of the E-RIHS Service Level Agreement (SLA) Template. This template will be used as a base of negotiation between E-RIHS ERIC and the several E-RIHS National Nodes. This report first introduces the role of the SLAs within the general regulatory framework of E-RIHS, including the ERIC and the National Nodes. It then shows how the SLA Template was updated based on the progress made by the E-RIHS Implementation Phase on several strategic documents related to access, user engagement, quality assurance, and other topics. After the presentation of the SLA template itself, it concludes with its implementation perspective once E-RIHS is established as an ERIC.