Technological developments in the city context are transforming private and public organisations, impacting service provision in all aspects. Several efforts have been started to promote “democratisation” of these processes of innovation, but generally they are meant to involve resourceful, engaged, tech-savvy parts of the population. Despite being commendable, this is insufficient to fulfil the promise of fairly distributing the opportunities of technological transformation towards citizens and the common good, even more so when we consider marginalised communities. New innovation methods and approaches are urgently needed.