This study tackles potential barriers to the adoption of new technology in healthcare settings, such as employee resistance to change and worries about data security and regulatory compliance. This thesis seeks to provide a comprehensive framework for hospitals looking to use technology to combat malnutrition by making concrete recommendations for overcoming these challenges.Finally, this study stresses the necessity of treating hunger with modern technical solutions such as ServiceNow. By improving nutritional management systems in hospital cafeterias, healthcare professionals can improve patient care and operational efficiency while lowering the prevalence and effect of malnutrition among hospitalized patients. This expanded abstract provides a more detailed overview of your thesis, including key topics such as the importance of malnutrition in hospitals, the role of ServiceNow as a solution, the methodology used in your research, findings on patient outcomes and operational efficiency, implementation challenges, and recommendations for future practice.