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ZENODO
Other literature type . 2024
License: CC BY
Data sources: ZENODO
ZENODO
Other literature type . 2024
License: CC BY
Data sources: Datacite
ZENODO
Other literature type . 2024
License: CC BY
Data sources: Datacite
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STRENGTHENING CUSTOMER TIES FOR MARKET ADVANTAGE: AN ANALYSIS OF THE CELLULAR TELECOM SECTOR IN JORDAN

Authors: Dr. Fatima Noor, El-Amin; Prof. Khaled Mahmoud, El-Sayed;

STRENGTHENING CUSTOMER TIES FOR MARKET ADVANTAGE: AN ANALYSIS OF THE CELLULAR TELECOM SECTOR IN JORDAN

Abstract

In an era marked by constant change and uncertainty, the emergence of new business models driven by evolving consumption patterns and internet-enabled communication is a recurring phenomenon. Adaptation and innovation are imperative for both businesses and consumers, as they underpin the progress of modern societies. Within the realm of consumer behavior, scholarly interest is increasingly directed towards exploring new consumption models, and one such model is collaborative consumption. Although relatively recent, collaborative consumption remains underexplored in academic research (Silveira, Petrini, & Santos, 2012). Existing studies on collaborative consumption are predominantly theoretical, as evidenced by Belk's work (2014). Empirical investigations, when undertaken, tend to adopt qualitative methodologies, exemplified by the research conducted by Bardhi and Eckhardt (2012). This preference for qualitative approaches suggests a research orientation aimed at theory development (Cooper & Schindler, 2011), elucidating the motivation behind the prevalence of qualitative studies in the domain of collaborative consumption.

Keywords

Collaborative consumption, consumer behavior, business models, qualitative research, theory development

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green