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Other literature type . 2024
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License: CC BY
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ZENODO
Other ORP type . 2024
License: CC BY
Data sources: Datacite
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Working Group Charter. RDM Helpdesk Network

Authors: Engel, Judith; Helling, Patrick; Herrenbrück, Robert; Lemaire, Marina; Mehrtens, Hela; Schmidt, Marcus; Stellmacher, Martha; +3 Authors

Working Group Charter. RDM Helpdesk Network

Abstract

Support is an essential component of an efficient infrastructure for research data management (RDM). Helpdesks guide researchers through this complex landscape and provide reliable support about all questions regarding research data management, including support for technical services, best practices, requirements of funding organizations and legal topics. In NFDI, most consortia have already established or are planning to establish helpdesks to support their specific communities. On a local level, many institutions have set up RDM helpdesks that provide support for the researchers of their own institution. Additional RDM support services are offered by RDM federal state initiatives, by research data centers, by specialist libraries, by the EOSC, and by providers of RDM-relevant tools. Helpdesks cover a wide range of institutions, disciplines, topics, methodologies and target audiences. However, the individual helpdesks are not yet interconnected and therefore cannot complement one another in an efficient way: Given the wide and constantly increasing complexity of RDM, no single helpdesk can provide the expertise for all potential support requests. Therefore, we see great potential in combining the efforts and resources of the existing RDM helpdesks into an efficient and comprehensive national RDM support network in order to provide optimal and tailored RDM support to all researchers and research-related institutions in Germany and in an international context.

Keywords

NFDI, M2.5, Consulting, Service, Research Data Management, Support, Helpdesk

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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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