
One of the efforts to achieve sustainable competitive advantage is through marketing strategies, both for companies that produce goods and services and for educational institutions. Marketing strategy in education can be considered as an important foundation in designing the overall program planning to meet the satisfaction of stakeholders and the community that utilizes education services. The purpose of this study was to determine, explain and analyze marketing strategies and the implementation of marketing strategies to improve school quality at Nation Star Academy Surabaya Elementary School. The research method used a qualitative approach. Data collection was conducted through interviews, observation, documentation, and the application of triangulation techniques. Data analysis involves the process of data reduction, presentation, and verification. The results of this study revealed that: (1) the form of educational marketing strategy, especially marketing strategy, has been carried out effectively through understanding the needs of consumers who utilize educational services, and (2) the application of educational marketing strategy at Nation Star Academy Surabaya Elementary School in each marketing mix indicator has been going well, although there are still some weaknesses found.
Salah satu upaya untuk mencapai keunggulan kompetitif yang berkelanjutan adalah melalui strategi pemasaran, baik bagi perusahaan yang memproduksi barang dan jasa maupun bagi institusi pendidikan. Strategi pemasaran dalam dunia pendidikan dapat dianggap sebagai fondasi penting dalam merancang perencanaan program secara keseluruhan untuk memenuhi kepuasan para pemangku kepentingan dan masyarakat pengguna jasa pendidikan. Tujuan dari penelitian ini adalah untuk mengetahui, menjelaskan dan menganalisis strategi pemasaran dan implementasi strategi pemasaran untuk meningkatkan mutu sekolah di SD Nation Star Academy Surabaya Metode penelitian menggunakan pendekatan kualitatif. Pengumpulan data penelitian dilakukan melalui wawancara, observasi, dokumentasi, serta penerapan teknik triangulasi. Analisis data melibatkan proses reduksi, penyajian, dan verifikasi data. Hasil penelitian ini mengungkapkan bahwa: (1) bentuk strategi pemasaran pendidikan, khususnya strategi pemasaran, telah dilakukan dengan efektif melalui pemahaman terhadap kebutuhan konsumen yang memanfaatkan layanan pendidikan, dan (2) penerapan strategi pemasaran pendidikan di SD Nation Star Academy Surabaya pada setiap indikator bauran pemasaran sudah berjalan dengan baik, meskipun masih ada beberapa kelemahan yang ditemukan.
Pendidikan, Strategi Pemasaran, Mutu Sekolah
Pendidikan, Strategi Pemasaran, Mutu Sekolah
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