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Other literature type . 2024
License: CC BY
Data sources: ZENODO
ZENODO
Other literature type . 2024
License: CC BY
Data sources: Datacite
ZENODO
Other literature type . 2024
License: CC BY
Data sources: Datacite
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Crafting a Holistic Framework for Total Quality Management: Insights from High-Performing Organizations

Authors: Muhammad Waqas;

Crafting a Holistic Framework for Total Quality Management: Insights from High-Performing Organizations

Abstract

Total Quality Management (TQM) is a holistic approach to quality improvement that has been embraced by organizations worldwide to drive excellence in products, services, and operations. This study explores the TQM practices of three prominent organizations— Toyota Motor Corporation, Samsung Electronics Co., Ltd., and Mayo Clinic—through thematic analysis of interviews with key stakeholders. Five key themes emerged from the analysis: commitment to quality, continuous improvement, employee empowerment, customer-centric approach, and innovation and adaptability. These themes highlight the core principles and practices of TQM and their importance in driving organizational success. The findings suggest that organizations can achieve sustainable growth and competitive advantage by integrating TQM into their organizational culture and operations. 

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    popularity
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    influence
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average