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Other literature type . 2024
License: CC BY
Data sources: ZENODO
ZENODO
Other literature type . 2024
License: CC BY
Data sources: Datacite
ZENODO
Other literature type . 2024
License: CC BY
Data sources: Datacite
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LEVERAGING DIGITAL CHANNELS FOR CUSTOMER ENGAGEMENT AND SALES: EVALUATING SEO, CONTENT MARKETING, AND SOCIAL MEDIA FOR BRAND GROWTH

Authors: Mbonigaba Celestin*, S. Sujatha**, A. Dinesh Kumar*** & M. Vasuki****;

LEVERAGING DIGITAL CHANNELS FOR CUSTOMER ENGAGEMENT AND SALES: EVALUATING SEO, CONTENT MARKETING, AND SOCIAL MEDIA FOR BRAND GROWTH

Abstract

The research explores the effectiveness of digital marketing strategies, particularly Search Engine Optimization (SEO), content marketing, and social media, in boosting brand awareness. The objective was to assess the impact of these strategies on customer engagement and visibility. A mixed-methods approach was used, involving surveys from 100 businesses and interviews with marketing professionals. The findings revealed that businesses that adopted SEO experienced a 40% increase in organic traffic, while those focusing on content marketing saw a 60% improvement in customer retention. Social media marketing led to a 53% rise in customer engagement. The research concludes that a multi-channel digital marketing approach is essential for maximizing brand visibility.

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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green