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ZENODO
Journal . 2024
License: CC BY
Data sources: ZENODO
ZENODO
Journal . 2024
License: CC BY
Data sources: Datacite
ZENODO
Journal . 2024
License: CC BY
Data sources: Datacite
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Transformación digital en la administración pública y la gestión de gobierno de una municipalidad distrital en Piura

Authors: Quintana Ruidías, Héctor Daniel;

Transformación digital en la administración pública y la gestión de gobierno de una municipalidad distrital en Piura

Abstract

RESUMEN Esta investigación tiene como objetivo establecer la relación entre la transformación digital y la gestión de gobierno en la Municipalidad Distrital 26 de Octubre durante el año 2024. Se utilizó una metodología de investigación aplicada, descriptiva y transversal, con encuestas a 166 empleados de la municipalidad. Los resultados muestran una alta correlación positiva (Rho de Spearman 0.997) entre la transformación digital y la gestión gubernamental. Sin embargo, se encontró una baja digitalización y automatización de procesos, así como una escasa capacitación en tecnologías digitales entre los empleados. La interacción con los ciudadanos a través de canales digitales también es limitada. La planificación y estrategia, la ejecución de planes y los objetivos de transformación digital resultaron con puntuaciones bajas. Finalmente, el liderazgo en la adopción de tecnologías digitales es insuficiente, lo que afecta la implementación efectiva de la innovación tecnológica. Se concluye que, aunque existe una relación positiva entre la transformación digital y la gestión de gobierno, es necesario mejorar la digitalización de procesos, la capacitación de empleados y el compromiso de los líderes para lograr una transformación digital efectiva en la municipalidad.

ABSTRACT This research aims to establish the relationship between digital transformation and government management in the District Municipality of 26 de Octubre during the year 2024. An applied, descriptive and cross-sectional research methodology was used, with surveys of 166 employees of the municipality. The results show a high positive correlation (Spearman's Rho 0.997) between digital transformation and government management. However, low digitalization and automation of processes were found, as well as poor training in digital technologies among employees. Interaction with citizens through digital channels is also limited. Planning and strategy, execution of plans and digital transformation objectives resulted in low scores. Finally, leadership in the adoption of digital technologies is insufficient, which affects the effective implementation of technological innovation. It is concluded that, although there is a positive relationship between digital transformation and government management, it is necessary to improve the digitization of processes, employee training and the commitment of leaders to achieve an effective digital transformation in the municipality.

Keywords

technological innovation, innovación tecnológica, citizen participation, municipal management, gestión municipal, participación ciudadana

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green