The study evaluated if the government’s One Safe Future Program achieved its objective – providing safe, secure, affordable, and decent resettlement housing with basic services, facilities, and infrastructures to Informal Settler Families (ISFs) in Camarin Residences1, Caloocan City. It determined the extent of ISF’s participation in the program's pre-, actual, and post-relocation phases and the relocatees' satisfaction levels in socioeconomic, environmental, institutional, and infrastructure aspects. The study gathered the issues encountered by the respondents and recommendations to improve their situation. The theoretical underpinning is “A Ladder of Citizen Participation” by Sherry R. Arnstein (1969), and New Public Management Theory by Osborne and Gaebler (1992). The concurrent triangulation design mixed methodology was employed. The instruments used were a researcher-made survey questionnaire and a focus group discussion with the implementers and beneficiaries. The results revealed that the extent of participation using the lens of Arnstein (1969) is in the 4th level or Consultation. Per Arnstein (1969), Consultation if not combined with other modes of participation, offers no assurance that citizen concerns and ideas will be considered. Since the relocation in 2015, there were still several lacking services and facilities on the site and the relocatees still face several problems. The action plan developed based on the results could be considered as a refinement to the set of strategies, policies, and programs of the government that would directly address the needs of the people and the problem of urban housing in Metro Manila to achieve inclusive growth, improved human development, and total community improvement.