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Impact Of Social Media Marketing On Consumer Buying Behaviour - A Study

Authors: Asma, Gulzar; Maqbool Misbah;

Impact Of Social Media Marketing On Consumer Buying Behaviour - A Study

Abstract

Social media marketing has become the most powerful mode for companies seeking to reach out to their prospects and customers. Given the wide reach of SMM, firms are increasingly relying on it, In order to achieve their marketing & branding objectives .By replacing the traditional ways of marketing, social media has provided new opportunities to firms to engage consumers in social interaction on the internet. The objective of the current study is to investigate the potential of social media marketing as an effective marketing tool that helps them to affect perception of customers & ultimately influence their purchase decisions. The study aims to highlight the advantages that companies gain by effective use of SMM. The research suggests that the engagement with SMM has a positive effect on consumers brand awareness & purchase intentions. The article also analyses the negative influence of companies‘ social media activities which affect the overall commitment & involvement of the consumers. Thus the study provides a mode for uncovering managerial challenges & for planning better responses to consumers‘ social media activities.

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Keywords

Consumer behavior, Social media marketing, Brand awareness, Purchase intentions, Social interaction

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
views
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