The Impact of Capability Maturity Model Integration on Return on Investment in IT Industry: An Exploratory Case Study

descriptionPublicationkeyboard_double_arrow_right Article , Other literature type 18 Dec 2017Publisher:Engineering, Technology & Applied Science ResearchJournal:Engineering, Technology & Applied Science Research, volume 7, pages 2,189-2,193 (issn: 2241-4487, eissn: 1792-8036,

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Authors: Abubakr Saeed; R. S. Afgun Usmani; Hamza Akram; Syed Muhammad Saqlain; Anwar Ghani;

doi: 10.48084/etasr.1291 , 10.60692/3hsv3-bbw74 , 10.5281/zenodo.1118291 , 10.5281/zenodo.1118290 , 10.60692/grxa8-ftp86

The Impact of Capability Maturity Model Integration on Return on Investment in IT Industry: An Exploratory Case Study

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Abstract

Capability Maturity Model Integration (CMMI) is a framework known for improving the quality of processes on consistent basis. This paper makes an attempt to explore, analyze and describe the impact of CMMI in terms of return on investment (ROI) for the IT industry. An IT organization who has acquired a maturity level of CMMI 2 is taken as case study. At first, in reference to the level of applied CMMI, a thorough study is completed. Afterwards the luxuries and limitations are studied and explored with reference to organizations applying the monetary terms using ROI framework. Finally, the presented research highlights the key benefits and difficulties in switching to CMMI from conventional quality assurance.

Related Organizations

International Islamic University
Pakistan
COMSATS University Islamabad
Pakistan

Keywords

return on investment, Economics, Developmental psychology, FOS: Political science, Macroeconomics, Social Sciences, quality assurance, Sociology, Continuous Improvement, Psychology, Business, Production (economics), Political science, Capability Maturity Model Integration, Marketing, Software development process, Politics, ROI, Information System Integration, Quality assurance, FOS: Sociology, Programming language, FOS: Philosophy, ethics and religion, FOS: Psychology, Developing Evidence-Informed Supply Chain Management Knowledge, Quality (philosophy), Impact of Big Data Analytics on Business Performance, Return on investment, LeanCMMI, Software quality, Business, Management and Accounting, FOS: Law, Investment (military), Epistemology, Critical Success Factors for ERP Implementation, Management Information Systems, FOS: Economics and business, Service (business), Exploratory research, Maturity (psychological), Software development, Computer science, IT, Philosophy, Anthropology, Process management, Capability Maturity Model, Law, CMMI, Software

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