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ZENODO
Dataset . 2024
License: CC BY
Data sources: ZENODO
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
ZENODO
Dataset . 2024
License: CC BY
Data sources: ZENODO
ZENODO
Dataset . 2024
License: CC BY
Data sources: Datacite
ZENODO
Dataset . 2024
License: CC BY
Data sources: Datacite
ZENODO
Dataset . 2024
License: CC BY
Data sources: Datacite
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State of Practice and Challenges of Issue Management for Component-based and Service-Oriented Systems: An Empirical Study

Authors: Sandro Speth; Niklas Meißner; Steffen Becker; Uwe Breitenbücher;

State of Practice and Challenges of Issue Management for Component-based and Service-Oriented Systems: An Empirical Study

Abstract

Modern software systems often consist of independently developed components, e.g., libraries or (micro-)services, that can be combined to form a larger architecture. Many of these components are developed externally, i.e., in other projects by other teams, which is particularly the case in service-oriented architectures. Even though the components are independently developed, bugs may arise that propagate along the call chains, which sometimes negatively affect the calling components. However, as such components are typically managed in separate issue management systems (IMS), identifying that a downstream component is affected by an upstream component's issues is complex and time-consuming. Even though some scientific works and IMS forums discuss how to manage such cross-component issues, there is no systematic study on the state of practice and the challenges of issue management when different components are affected. Therefore, this study aims to determine which types of components are usually included in modern software projects, how developers identify and manage issue propagation between components, and how often they face such propagations. To get these insights, we conducted an empirical study through a questionnaire with 64 industry experts and open-source contributors and interviewed seven of them. Our key takeaways help researchers and software engineers to understand possible impacts and to improve cross-component issue management. We identified, for example, that related issues currently are non-semantically linked via URLs in issue comments.

Related Organizations
Keywords

Component-based Systems, Issue Management, Service Engineering, Issue Propagation

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average