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ZENODO
Article . 2024
License: CC BY
Data sources: ZENODO
ZENODO
Article . 2024
License: CC BY
Data sources: Datacite
Claim

THE LEVEL OF CUSTOMER SATISFACTION IN USING BANK SERVICES AND THEIR CALCULATION

descriptionPublicationkeyboard_double_arrow_right Article 15 Apr 2024 Uzbek Publisher:Zenodo

doi: 10.5281/zenodo.10971954

THE LEVEL OF CUSTOMER SATISFACTION IN USING BANK SERVICES AND THEIR CALCULATION

Abstract

In the article, the results of the researches conducted in order to improve the activity of banks in the Republic of Uzbekistan, the importance of evaluating the level of customer satisfaction and evaluation methods, and the most optimal methods that can be used in the evaluation of the national banking system are reported.

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    		 0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    		 Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    		 Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    		 Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green