alt-text: A diagram with three rows, Abstract, Cognitive gap, and Concrete. Abstract row is divided into Theoretical (eg. Definitions of DEI, Exploratory DEI Strategy, Demographic benchmarking) and Practical (Not applicable). The Cognitive gap row is one continuous row that is a boundary between the Abstract and the Concrete rows, signifying the cognitive gap that one has to jump in order to translate abstract language into concrete terms that one can understand. The Concrete row is divided into Theoretical (eg. Centering the marginalised, New opportunity creation, Potential individual changes, Intersectionality Spectrum) and Practical (eg. Building safe zones, Providing opportunities, Changing recruitment, Rehumanising people, Power sharing).