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Article . 2013
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Alignment Of E-Government Policy Formulation With Practical Implementation: The Case Of Sub-Saharan Africa

Authors: W. Munyoka; F. M. Manzira;

Alignment Of E-Government Policy Formulation With Practical Implementation: The Case Of Sub-Saharan Africa

Abstract

{"references": ["W. Munyoka and M. F. Manzira, \"Assessing the Impact of e-Government Projects: The Case of Limpopo Province in South Africa,\" in Proc. International Conference on Cloud Computing and e-Governance, ICCCEG, Dubai, 2013, pp. 17-23. Accessed on 9 August 2013 from http://www.edlib.asdf.res.in/2013/iccceg/paper003.pdf.", "R. Kumar, and M. L. Best, \"Impact and Sustainability of e-Government Services in Developing Countries: Lessons from Learned from Tamil Nadu, India,\" The Information Society, Routledge: Taylor & Francis Group, vol. 22, pp. 1-12, 2006.", "A. Rorissa, and D. Demissie, \"An analysis of African e-Government service websites,\" Government Information Quarterly, pp. 1-9, 2010, doi:10.1016/j.giq.2009.12.003.", "F. Cloete, \"e-Government lessons from South Africa 2001- 2011: Institutions, state of progress and measurement,\" The African Journal of Information and Communication, (12), pp. 128\u2013142, 2012.", "M. Burke, \"A Decade of e-Government Research in Africa,\" The African Journal of Information and Communication, (12), pp. 2\u201325, 2012.", "United Nations, \"United Nations e-government survey 2012: E-government for the people,\" New York: UNPAN, 2012. pp. 14. Accessed on August 21, 2013 from http://unpan1.un.org/intradoc/ groups/public/documents/un/unpan04806.pdf.", "AfDB, World Bank, \"WEF. The Africa competitiveness report 2011,\" World Economic Forum, Geneva, 2011.", "L. Abrahams, \"e-Governance policy 1999-2009: Paths and limitations to progress,\" Journal of Public Administration, 44(4.1), pp. 1010-1025, December 2009.", "V. Weerakkody, S. Jones, and E. Olsen, \"E-Government: A comparison of strategies in Local Authorities in the UK and Norway,\" in Proc. European and Mediterranean Conference on Information Systems, EMCIS, Costa Blanca, Alicante, Spain, July 2006, pp. 1-15.\n[10]\tUnited Nations, \"United Nations E-Government Survey: Leveraging e-government at a time of financial and economic crisis,\" New York2010, 2010.\n[11]\tP. Dandjinou, \"e-Governance strategies in Cape Verde and South Africa: From service delivery to e-participation,\" in Proc. 1st International conference on theory and practice of electronic governance, Macao, 2007, pp. 435-436.\n[12]\tJ. Affisco, and K. Soliman, \"E-government: A strategic operations management framework for service delivery,\" Business Process Management Journal, 12(1), pp. 13\u221221. 2006.\n[13]\tUnited Nations, \"United Nations e-Government survey 2008: From e-Government to connected governance,\" 2008. Accessed on March 22, 2013,from http://unpan1.un.org/intradoc/groups/public/documents/UN/ UNPAN028607.pdf.\n[14]\tD. Mundy, and B. Musa, \"Towards a Framework for e-Government Development in Nigeria,\" Electronic Journal of e-Government, Vol. 8 (2), pp.148-161. 2010. Available online at www.ejeg.com.\n[15]\tUnited Nations, \"Manual for the Production of Statistics on the Information Economy,\" in Proc. Conference on Trade and Development, February 2009. UNCTAD/SDTE/ECB/2007/2/REV.1.\n[16]\tUnited Nations Conference on Trade and Development (UNCTAD) (2006). Information Economy Report 2006: The Development Perspective. New York and Geneva: United Nations. http://www.unctad.org/en/docs/sdteecb20061_en.pdf.\n[17]\tDoC (2011). \"e-Barometer: Measuring the impact of ICTs on development in South Africa,\" Department of Communications, Pretoria. DPSA (2001). e-Government policy. Department of Public Administration (DPSA), Pretoria.\n[18]\tM. S. Shareef, H. Jahankhani and M. Dastbaz. \"E-Government Stages: Citizen-Centric approach in Regional Government in Developing Countries,\" International Journal of Electronic Commerce Studies, Vol.3(1), pp.145-164, 2012.\n[19]\tUnited Nations ICT Task Force, \"Measuring ICT: the Global Status of ICT Indicators, Partnership on Measuring ICT for Development,\" 2005. Accessed on April 9, 2013, from http://www.itu.int/ITU-D/ict/ partnership/material/05-42742%20GLOBAL%20ICT.pdf.\n[20]\tSeyGo Connect portal, \"Available E-Service on the Seychelles Gateway,\" Accessed on September 24, 2013 from https://eservice.egov.sc/eGateway/public/AllEServices.aspx?type=all\n[21]\tNational IT Policy, \"National ITC Policy for Seychelles,\" 2012. pp. 16. Accessed on July 12, 2013 from http://www.ict.gov.sc/homecnt/ policies.aspx.\n[22]\tGovernment of Mauritius, \"E-Services Portal,\" Accessed on March 5, 2013, from http://www.gov.mu/English/Pages/default.aspx.\n[23]\tRepublic of Mauritius, \"e-Government Strategy 2013 \u2013 2017 (draft), Central Informatics Bureau Ministry of Information and Communication Technology,\" May 2013, Accessed September 2, 2013 from http://mict.gov.mu/English/Documents/Mauritius%20eGov%20Strategy%2017%20June%202013.pdf.\n[24]\tT. L. Whitson, and L. Davis, \"Best Practices in Electronic Government: Comprehensive Electronic Information Dissemination for Science and Technology,\" Government Information Quarterly, Vol. 18. pp. 79-91. 2001.\n[25]\tF. Hsu, P. Hu, H. Chen, and C. Yu, \"The Strategic Co-Alignment for Implementing Information Systems in e-Government,\" in Proc. Pacific Asia Conference on Information Systems, PACIS, 2009. Paper 29. http://aisel.aisnet.org/pacis2009/29.\n[26]\tW. Munyoka, and F. M. Manzira, \"E-Government Adoption in Developing Countries: The Case of South Africa,\" in Proc. International Conference on Cloud Computing and e-Governance 2013, Dubai, July 2013. Accessed on September 2, 2013, from http://www.edlib.asdf.res.in/2013/iccceg/paper009.pdf.\n[27]\tITU, \"Electronic Government for Developing Countries, ICT Applications and Cyber security Division (CYB) Policies and Strategies Department Bureau for Telecommunication Development International Telecommunication Union,\" August 2008,. Accessed February 24, 2013, from www.itu.int/ITU-D/cyb/app/e-gov.html.\n[28]\tOne UN in Cape Verde, \"Cape Verde: An Emerging Nation,\" 2010. Accessed May 12, 2013, from http://www.un.cv/files/ One%20UN%20in%20Cape%20Verde.pdf.\n[29]\tAfrican Development Bank and African Development Fund, \"Cape Verde: A Success Story, Regional\u2013West 2 Department (ORWB),\" November 2012. 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The purpose of this study is to analyze how varying alignment of e-Government policies in four countries in Sub-Saharan Africa Region, namely South Africa, Seychelles, Mauritius and Cape Verde lead to the success or failure of e-Government; and what should be done to ensure positive alignment that lead to e-Government project growth. In addition, the study aims to understand how various governments’ efforts in e-Government awareness campaign strategies, international cooperation, functional literacy and anticipated organizational change can influence implementation. This study extensively explores contemporary research undertaken in the field of e-Government and explores the actual respective national ICT policies, strategies and implemented e-Government projects for in-depth comprehension of the status core. Data is analyzed qualitatively and quantitatively to reach a conclusion. The study found that resounding successes in strategic e-Government alignment was achieved in Seychelles, Mauritius, South Africa and Cape Verde - (Ranked number 1 to 4 respectively). The implications of the study is that policy makers in developing countries should put mechanisms in place for constant monitoring and evaluation of project implementation in line with ICT policies to ensure that e-Government projects reach maturity levels and do not die mid-way implementation as often noticed in many countries. The study recommends that countries within the region should make consented collaborative efforts and synergies with the private sector players and international donor agencies to achieve the implementation part of the set ICT policies.

Keywords

Implementation, ICT-Policy Alignment, E-Government, Sub-Saharan Africa.

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This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
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This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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