Although there are criteria based on research, the attainment of high-quality diabetes care is not always accomplished. Identifying the elements linked to the quality of management in primary care can provide valuable insights for enhancing services. This can help in customizing quality improvement initiatives to meet the specific needs and resources of different practices. The proficiency and implementation of primary care physicians in regards to diabetes screening, diagnosis, and treatment were below the desired standard. During the initial stages of treatment, physicians demonstrated adequate knowledge in areas such as determining the appropriate timing to initiate medication and selecting the initial treatment approach. However, their knowledge and performance fell short of expectations during the follow-up and more advanced stages of treatment. Their preference is to direct patients to higher tiers within the healthcare system. Recently, professionals who have just completed their medical training shown superior understanding and a more effective strategy to managing diabetes mellitus. Hence, it is vital to promptly carry out efficient recurring training to tackle this drawback and enhance the standard of service.