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Revista Venezolana de Gerencia
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Revista Venezolana de Gerencia
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Arquitectura empresarial en restaurantes colombianos y mexicanos durante la pandemia covid-19. Casos múltiples entrelazados

Authors: Elkin Dario Rave-Gómez; Suly Sendy Pérez Castañeda; César Alveiro Montoya Agudelo; Francisco Javier Arias Vargas;

Arquitectura empresarial en restaurantes colombianos y mexicanos durante la pandemia covid-19. Casos múltiples entrelazados

Abstract

La pandemia Covid 19 trajo para la industria de los restaurantes caída de ingresos y pérdidas financieras que ocasionó cierre de miles de establecimientos en el mundo. El objetivo de este trabajo fue analizar las transformaciones empresariales que realizó un grupo de restaurantes colombianos y mexicanos para resistir a la crisis de la pandemia, a partir de las cuatro capas de la arquitectura empresarial. La metodología que se aplicó fue el estudio de casos múltiples entrelazados, con una muestra de seis restaurantes, tres de Colombia y tres de México, analizando las diferencias, similitudes y patrones en los cambios realizados. Los resultados revelaron que las principales transformaciones fueron en las capas arquitectura de negocios y arquitectura de aplicaciones; con la innovación, la capacitación y la fortaleza de las plataformas tecnológicas, como elementos significativos para mantener los restaurantes activos en el mercado.

Keywords

transformaciones empresariales, HF1-6182, restaurantes, HF5001-6182, covid 19, Commerce, Business, arquitectura empresarial

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
1
Average
Average
Average
gold