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Revista Venezolana de Gerencia
Article . 2024 . Peer-reviewed
License: CC BY NC SA
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Revista Venezolana de Gerencia
Article . 2024
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Article . 2024
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Satisfacción laboral y rendimiento laboral en el rendimiento de colaboradores en organizaciones bancarias de México

Authors: Belem Gabriela Hernández Jaimes; Pablo Guerrero Sánchez; Héctor Gómez Peralta; Karen Ramírez González;

Satisfacción laboral y rendimiento laboral en el rendimiento de colaboradores en organizaciones bancarias de México

Abstract

Actualmente, en las organizaciones es de mayor interés crear en los empleados una satisfacción al realizar su trabajo. En este contexto, la satisfacción se considera un detonador para que un colaborador brinde un rendimiento laboral adecuado. Específicamente, en el sector bancario, estas dimensiones no han sido tan estudiadas para conocer de cerca lo que influyen en ellos. El propósito de esta investigación es identificar si la satisfacción laboral influye en el rendimiento laboral de un grupo de empleados del sector bancario del estado de Morelos en México durante el primer semestre del 2023. Se utilizaron los instrumentos de Warr, Cook y Wall (1979) y de Koopmans et al, (2013); asimismo, se llevó a cabo un estudio correlacional con 208 participantes. Los resultados indican una relación positiva moderada (r=0.415), demostrando que la satisfacción laboral influye significativamente en el rendimiento. Además, se identificaron diferencias significativas en empleados mayores de 51 años, quienes mostraron niveles superiores de satisfacción y rendimiento laboral en comparación con otros grupos.

Related Organizations
Keywords

laboral, sector bancario, HF1-6182, HF5001-6182, Commerce, Business, satisfacción laboral, rendimiento

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
6
Top 10%
Average
Top 10%
Green
gold