Powered by OpenAIRE graph
Found an issue? Give us feedback
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/ Revista Venezolana d...arrow_drop_down
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
Revista Venezolana de Gerencia
Article . 2023 . Peer-reviewed
License: CC BY NC SA
Data sources: Crossref
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
Revista Venezolana de Gerencia
Article . 2023
Data sources: DOAJ
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
ZENODO
Article . 2023
License: CC BY
Data sources: ZENODO
versions View all 3 versions
addClaim

Cultura de calidad: revisión sistemática de literatura

Authors: Genny Torcoroma Navarro Claro; Gloria Naranjo Africano;

Cultura de calidad: revisión sistemática de literatura

Abstract

La cultura de calidad y su relevancia en el desempeño de las organizaciones es un tema que ha tomado interés en las últimas décadas. El objetivo del artículo es presentar una revisión de sus antecedentes y evolución a través de las teorías y estudios organizacionales, a través de las diferentes publicaciones en bases de datos como Scopus, Scielo y Redalyc. Como metodología se usó el método descriptivo tomando como base los enunciados y aportes principales de las teorías desde el año 1900, y los artículos publicados desde el año 1982 a junio de 2022. El análisis determina en primer lugar una tendencia creciente en las publicaciones hasta el año 2018, y una decreciente a partir del 2019; se identificó las teorías que han influenciado en la cultura de la calidad las cuales están relacionadas con la calidad y la cultura organizacional, de otra parte, se evidencian un gran interés en la relación con el modelo TQM y la implementación de la Norma ISO 9001. Finalmente, se concluye que la mayoría de los estudios sobre cultura de calidad son de enfoque cuantitativo, adicionalmente se logra establecer que el país con mayor número de publicaciones en el tema es Estados Unidos, seguido de Reino Unido y Australia.

Related Organizations
Keywords

cultura organizacional, HF1-6182, estudios organizacionales, HF5001-6182, gestión, desempeño de las organizaciones, Commerce, Business, cultura de calidad

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green
gold