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Revista Psicologia
Article . 2020 . Peer-reviewed
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Revista Psicologia
Article . 2020
Data sources: DOAJ
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Article . 2020
License: CC BY
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The Cross-level Relationship Between Organizational Trust in Leadership and Job Satisfaction

A Relação Transnível entre a Confiança Organizacional na Liderança e a Satisfação no Trabalho
Authors: Inmaculada Silla; Nuria Gamero; Carmen Picazo;

The Cross-level Relationship Between Organizational Trust in Leadership and Job Satisfaction

Abstract

Previous research has rarely addressed trust in leadership at the organizational level. This study addresses this research gap by examining the influence of the magnitude of organizational trust in leadership and consensus about this trust on job satisfaction. The magnitude refers to shared trust in leadership among organizational members, whereas consensus captures the variability in perceptions within organizations, even when overall agreement exists. Moreover, the study examines the mediating role of perceived communication quality in the relationship between the magnitude of organizational trust in leadership and job satisfaction. The sample was composed of 486 employees of 34 transport organizations. Results showed that the magnitude of organizational trust in leadership influenced employees’ job satisfaction through perceived communication quality, but its direct effect on job satisfaction was non-significant. Moreover, the organizational consensus on trust in leadership was also positively associated with job satisfaction. Overall, the findings contribute to better understanding trust in leadership as an organizational phenomenon.

Keywords

leadership, Industrial psychology, multilevel, Psychology, trust, trust in leadership, HF5548.7-5548.85, job satisfaction, BF1-990

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
1
Average
Average
Average
gold