We formulate and solve a real-world shape design optimization problem of an air intake ventilation system in a tractor cabin by using a preference-based surrogate-assisted evolutionary multi-objective optimization algorithm. We are motivated by practical applicability and focus on two main challenges faced by practitioners in industry: 1) meaningful formulation of the optimization problem reflecting the needs of a decision maker and 2) finding a desirable solution based on a decision maker's preferences when solving a problem with computationally expensive function evaluations. For the first challenge, we describe the procedure of modelling a component in the air intake ventilation system with commercial simulation tools. The problem to be solved involves time consuming computational fluid dynamics simulations. Therefore, for the second challenge, we extend a recently proposed Kriging-assisted evolutionary algorithm K-RVEA to incorporate a decision maker's preferences. Our numerical results indicate efficiency in using the computing resources available and the solutions obtained reflect the decision maker's preferences well. Actually, two of the solutions dominate the baseline design (the design provided by the decision maker before the optimization process). The decision maker was satisfied with the results and eventually selected one as the final solution.